The Impact of Modular Professional Nursing Care Model (Modification of The Primary-Team Model) on Patient Satisfaction in Health Services: A Literature Review
DOI:
https://doi.org/10.31965/infokes.Vol22.Iss1.1248Keywords:
Modular Nursing Model, Patient’s Satisfaction, Team-Primer Nursing Model, Nurse PerformanceAbstract
Optimal health services are considerably increasing patient satisfaction. Optimization of health services could be implemented using the Modular Professional Nursing Care Method (MAKP Modular). MAKP Modular provides a clear division of tasks and responsibilities for nurses in accordance with the distribution of nursing staff. This literature review aimed to identify the effect of MAKP Modular in increasing patient satisfaction through the optimization of health services. The research design is a literature review. The journal article was conducted on the Google Scholar journal database website and 10 journal articles were selected according to inclusion criteria. The results of the review show that the application of MAKP Modular affects the quality of implementation of nursing care standards. The performance of nurses manifested in the implementation of MAKP Modular also influences patient satisfaction. However, there are still some deficiencies in the application of modular MAKP in the health service setting. These deficiencies are influenced by factors of knowledge, attitudes, and motivation of nurses. The application of MAKP Modular to the healthcare system is conducted by combining the team method and the primary method. The combination of these two methods allows for a more effective and efficient process of providing nursing care. Evaluation of the implementation of MAKP Modular in clinical and hospital settings needs to be engaged on an ongoing basis to determine the effectiveness of implementation.
Downloads
References
Andarukmi, D. (2008). “Hubungan Penerapan Metode Pemberian Pelayanan Keperawatan Modifikasi Tim-Primer dengan Kepuasan Pasien di Ruang Bedah Cempaka RSU Dr Soetomo Surabaya”. Universitas Airlangga.
Andung, P. J. R., Sudiwati, N. L. P. E., & Maemunah, N. (2017). “Gambaran Kinerja Perawat Dalam Penerapan Metode Asuhan Keperawatan Profesional (Makp) Modifikasi Tim-Primer Di Ruangan Dahlia Rsud Umbu Rara Meha Waingapu Sumba Timur”. Nursing News, 2(3), 746–758.
Asriani, Mattalatta, Betan, A. (2016). “Pengaruh Penerapan Model Praktik Keperawatan Profesional (MPKP) Terhadap Standar Asuhan Keperawatan dan Kepuasan Kerja Perawat di Ruang Rawat Inap Rumah Sakit Bhayangkara Makassar”. Jurnal Mirai Management, 1(2), 1-14
Bidjuni, H., Rompas, S. (2017). Pengaruh manajemen model asuhan keperawatan profesional tim terhadap kualitas pelayanan keperawatan di bangsal pria RSUD Datoe Binangkang Kabupaten Bolaang Mongondow. E-Jurnal Keperawatan (e-Kp), 5(2), 1-6
Dion, Y., Fernandez, H. A., & Paun, R. (2019). “Hubungan implementasi model asuhan keperawatan profesional (MAKP) tim-primer dengan mutu pelayanan keperawatan di ruang rawat inap RSUD Dr. Ben Mboi Ruteng”. CHMK Nursing Scientific Journal, 3(2).
Fitriana, Fadila. (2023). Hubungan penerapan manajemen model asuhan keperawatan profesional (MAKP) tim terhadap kinerja perawat pelaksana. Babul Ilmi_Jurnal Ilmiah Multi Science Kesehatan, 15(1), 222-232
Fink. (2014). “Conducting Research Literatue Review from the Internet to Paper”. SAGE.
Hasibuan, E K., Saragih, M., Gulo, A R B., Sapitri, H. (2021). Keterkaitan metode asuhan keperawatan profesional (MAKP) tim dengan kepuasan perawat. JINTAN: Jurnal Ilmu Keperawatan, 1(2), 151-166
Hidayah, N. (2014). Manajemen model asuhan keperawatan profesional (MAKP) tim dalam peningkatan kepuasan pasien di rumah sakit. Jurnal Kesehatan, 7(2), 410-426
Indrawati, E., Erlena. (2023). Penerapan manajemen asuhan keperawatan model tim dan model primer terhadap mutu asuhan keperawatan. Holistik Jurnal Kesehatan, 17(1), 71-78
Kanang, Syahrul, & Majid. (2020). “Penerapan Model Asuhan Keperawatan Profesional (MAKP)”. Media Karya Kesehatan, 3(1), 15–26.
Kurniati. Anna & Ferry Efendi. (2012). “Kajian SDM Kesehatan”. Jakarta: Salemba
Medika
Lobo, Y., Herwanti, E., Yudowaluyo, A. (2019). Hubungan penerapan metode asuhan keperawatan profesional (MAKP) dengan kinerja perawat di ruang kelimutu, ruang komodo, dan ruang anggrek RSUD Prof. Dr. W.Z.Johannes Kupang. CHMK Nursing Scientific Journal, 3(2), 126-132
Luan, M. G., Prayogi, A. S., Murwani, A., Keperawatan, P., Surya, S., Yogyakarta, G., Keperawatan, J., & Kemenkes, P. (2018). Ruang Rawat Inap RS Tk. III 04.06.03 Dr. Soetarto Yogyakarta. “Hubungan Kinerja Perawat Dengan Kepuasan Pasien Di Ruang Rawat Inap RS Tk. III 04.06.03 Dr. Soetarto Yogyakarta”. 1(2), 9–28.
Maghfuri, A. 2015. “Buku Pintar Keperawatan Konsep dan Aplikasi”. Jakarta : CV Trans Info Media.
Medrofa, H K., Hasibuan, M T D. (2021). Perbandingan Model Asuhan Keperawatan Profesional Tim dengan Primary Nursing dalam Peningkatan Kualitas Asuhan Keperawatan di Rumah Sakit Kota Medan. Jurnal Riset Hesti Medan, 6(2), 149-155
Musiana; Manurung, 2011. “Perbedaan Mutu Pelayanan keperawatan antara Ruang Rawat Inap yang sudah Melaksanakan Metode Tim dengan Ruang Inap yang Belum Melaksanakan Metode Tim di Rumah Sakit Imanuel Bandar lampung”. Laporan Riset Pembinaan Tenaga Kesehatan, LB No.0202/T.I/4396/2011, Bandar Lampung.
Nursalam. (2017). “Manajemen Keperawatan: Aplikasi Dalam Praktik Keperawatan Profesional”. Salemba Medika.
Oktaviana, R., Lestari, I., Ibnu, F., Jainurakhma, J. (2022). Penerapan metode asuhan keperawatan profesional:analisis motivasi terhadap optimalisasi kinerja perawat. Jurnal Ilmiah Kesehatan Media Husada, 11(2), 194-200
Panjaitan, L S R., Manurung, I., Sulastri, S. (2015). Perbedaan kelengkapan dokumentasi antara metoda modular dan metoda tim di RS Mitra Husada Pringsewu. Jurnal Ilmuah Keperawatan Sari Betik, 11(2), 318-323
Patoding, S., Sari, P W. (2022). Hubungan penerapan metode asuhan keperawatan profesional (MAKP) tim dengan kepuasan kerja perawat. Mega Buana Journal of Nursing, 1(2), 64-72
Pohan, & Imbalo. (2007). “Jaminan Mutu Layanan Kesehatan: Dasar-dasar Pengertian dan Penerapan”. EGC.
Pradana, K A., Panuluh, A M., Widianto, A T E., Priyono, P C. (2022). Literature review: efektivitas model asuhan keperawatan profesional (MAKP) terhadap kinerja pelayanan perawat. Avicena: Journal of Health Research, 5(1), 58-65
Rahmawati, I N., Ahsan, Putra, K R., Noviyanti, L W., Ningrum, E H. (2021). Upaya peningkatan kemampuan perawat dalam implementasi model asuhan keperawatan profesional 9MAKP) di ruang rawat inap Rumah Sakit Universitas Brawijaya Malang. Caring Jurnal Pengabdian Masyarakat, 1(1), 10-20
Rorie dkk (2014). “Hubungan Komunikasi Terapeutik Perawat Dengan Tingkat
Kepuasan Pasien Di Ruang Rawat Inap Irina A RSUP Prof. Dr. R. D. Kandou
Manado”. Universitas Sam Ratulangi: Manado.
Sari, P W., Lindriani, Hertiana. (2022). Hubungan penerapan metode asuhan keperawatan profesional (MAKP) tim dengan kepuasan kerja perawat di ruang perawatan RSUK Sawerigading Kota Palopo Tahun 2022. 2022 Seminar Nasional Penelitian dan Pengadian Kepada Masyarakat (SNPPKM). ISSN: 2809-2767
Sofiatun, Fitryasari, R., & Ahsan. (2022). “Pengembangan Model MAK Modular Berbasis Produktivitas Kerja Peawat dalam Meningkatkan Kepuasan Pasien”. 20(4), 86–102.
Suratri, M. A. L., Suryati, T., & Edwin, V. A. (2018). “Kepuasan Pasien terhadap Kualitas Pelayanan Pasien Rawat jalan Rumah Sakit di 7 Provinsi di Indonesia”. Buletin Penelitian Kesehatan: 46(4), 239–246.
Suryamin, N., Reinnamah, G. (2017). Analisis hubungan kepuasan perawat tentang metode asuhan keperawatan profesional (MAKP) tim primer (modifikasi) dengan kinerja perawat di ruang melati RSUK Mardi Waluyo Blitar. STIKes Patria Husada Blitar
Widyaningtyas, Khristina setya. 2012, “Analisis Faktor-faktor Yang Mempengaruhi Kepatuhan Perawat Dalam Pendokumentasian Asuhan Keperawatan”. Universitas Diponegoro: Semarang.
Yoder, & Wise. (1999). “Leading and Nursing 2nd Edition”. Missouri: Mosby Inc.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 JURNAL INFO KESEHATAN
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Copyright notice
Ownership of copyright
The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by JURNAL INFO KESEHATAN and its licensors.
Copyright license
JURNAL INFO KESEHATAN grants to you a worldwide non-exclusive royalty-free revocable license to:
- view this website and the material on this website on a computer or mobile device via a web browser;
- copy and store this website and the material on this website in your web browser cache memory; and
- print pages from this website for your use.
- All articles published by JURNAL INFO KESEHATAN are licensed under the Creative Commons Attribution 4.0 International License. This permits anyone to copy, redistribute, remix, transmit and adapt the work provided the original work and source is appropriately cited.
JURNAL INFO KESEHATAN does not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.
For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without appropriately and conspicuously citing the original work and source or JURNAL INFO KESEHATAN prior written permission.
Permissions
You may request permission to use the copyright materials on this website by writing to jurnalinfokesehatan@gmail.com.
Enforcement of copyright
JURNAL INFO KESEHATAN takes the protection of its copyright very seriously.
If JURNAL INFO KESEHATAN discovers that you have used its copyright materials in contravention of the license above, JURNAL INFO KESEHATAN may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials. You could also be ordered to pay legal costs.
If you become aware of any use of JURNAL INFO KESEHATAN copyright materials that contravenes or may contravene the license above, please report this by email to jurnalinfokesehatan@gmail.com
Infringing material
If you become aware of any material on the website that you believe infringes your or any other person's copyright, please report this by email to jurnalinfokesehatan@gmail.com.
